Separate terms and conditions will apply to your reservation and purchase of travel related goods and services that you select Please read these separate terms and conditions carefully You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.


The content and information in this agreement (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through BTM, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website Additionally, you agree not to: use this Agreement or its contents for any commercial purpose; make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand; access, monitor or copy any content or information of this Agreement using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; "Frame", "mirror" or otherwise incorporate any part of this Agreement into any other agreement without our prior written authorization. BTM Terms, Conditions, and Notices Agreement between Customer & BTM This agreement is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Credit Card Authorization Service Agreement") By returning this page in any manner, you agree to be bound by the Agreement, Please read the Agreement carefully, if you do not accept all of these terms and conditions please do not return this Agreement.


BTM believes in protecting your privacy. All BTM customers are entitled to complete privacy and will not have their information sold, shared, or distributed in any manner; we will review and address all notices that comply with the requirements above. We suggest that you consult your legal adviser before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.


You acknowledge that BTM pre-negotiates certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate is a combination of the pre-negotiated room rate for rooms reserved on your behalf by BTM and the facilitation fee retained by BTM to compensate us for our services. You authorize BTM to book reservations for the total reservation price, which includes the room rate discussed, plus tax recovery charges, and service fees. You agree that your credit card will be charged by BTM for the total reservation price. Upon submitting your reservation request you authorize BTM to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers. You acknowledge that BTM does not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that BTM pays to the hotel supplier in connection with your hotel reservations. The hotel suppliers invoice BTM for tax amounts. The Hotel suppliers remit applicable taxes to the applicable taxing jurisdictions. BTM does not act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Tax-ability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by BTM to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, tax-ability, etc. in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation.

Terms and Conditions of Service and Cancellation Policy

Business Travel Management (*B.T.M*) is a privately-owned company, not affiliated with any event or other organization, and will be providing you and/or your business with hotel accommodation reservation and booking services. (*B.T.M*) is providing Hotel Room Reservation and Booking Services for you and your company. (*B.T.M*) provides such competitive room rates and service pricing due to its ability to reserve, hold and pre-pay for rooms for its clients at the time of reservation. Confirmation numbers for your accommodations will be emailed to you within 7 business days of the initial booking. In order to change your reservations, email and (*B.T.M*) will take every effort to adjust, change and seek our customers utmost satisfaction. While there is no guarantee that (*B.T.M*) will be able to accommodate the requested changes; depending on the availability and the cancellation policy of the reservation.

**Disclaimer's Taxes and service fees will be added to your bill. Changes made prior to 20 days before check in date will not be assessed a fee. While changes made after 20 days prior to check-in will be subject to a 1 night and tax penalty for each change made, plus any fees costs, and taxes charged by the hotel. We require 25% as a deposit at the time of the booking and the balance due will be charged 20 days prior to check in date. Any reductions due to changes or cancellations will be refunded to customer within 7 business days. Reservations must be cancelled in writing. In addition, should the entire reservation be cancelled you agree to pay a cancellation fee in the amount of 25% of the total cost of room accommodation, unless a previous exception was agreed upon. This cancellation fee reflects the (*B.T.M*) services already performed on your behalf, monies already paid on your behalf and monies earned by (*B.T.M*) for services deemed performed. (*B.T.M*) reserves the right to waive this cancellation fee at any time, at its sole discretion on a case by case basis. (*B.T.M*) accepts no change requests after 72 hours prior to check-in. (*B.T.M*) does not provide refunds for early check-outs or no- shows.


BTM allows for customers to make changes to their reservations without penalty. Based on our experience we realize customers in many cases have to change dates or cancel a room or two. This policy is put into place to ensure our customers have peace of mind that their reservations are secure, accurate, and match their accommodation needs. However, we have seen in some case where a customer will make more than a reasonable amount of amendments or cancellations. If BTM feels said amendments exceed a reasonable amount or any changes constitute abuse of policy we will then impose the following penalties at our discretion. You may not cancel more than 45% of the rooms you requested. If your rooming list is more than 3 rooms. You will be charged a $50 fee for each amendment over 3.We request you decide your final rooming list 40 days before your check in date if possible. Should you need to make more than 3 changes or cancel more than 45% of your reservation you will agree to pay a penalty of no less than 1 night per room plus any other penalty the hotel might or BTM may impose This is put in place only for customers that abuse our cancellation change policy and is not for the customers that fall in the norm of doing business.


You agree to defend and indemnify the BTM, the BTM Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: (a) your breach of this Agreement or the documents referenced herein; (b) your violation of any law or the rights of a third party; or (c) your use of this Website. You agree that no joint venture, partnership, or employment relationship exists between you and the BTM as a result of this Agreement. Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Agreement or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Agreement within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and Agreement shall continue in effect. This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and BTM with respect to this Agreement and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and BTM with respect to this Agreement. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned on this Agreement are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.

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